At nbi8, your privacy is not a formality — it is a responsibility we take seriously. This policy clearly explains how we collect, use, and protect the personal information of every member on our platform.
By registering and using the nbi8 platform, you agree that we may collect and process your personal information in accordance with the terms of this Privacy Policy. Please read this document carefully. Should you have any questions, our support team is available via 24-hour live chat.
Nbi8 ("we", "Platform") is an online gaming service provider operating for the Malaysian market. We understand that our members' trust in our platform depends not only on the quality of our games and services, but also on how we manage and protect their personal information.
This Privacy Policy explains in detail what types of personal data we collect, why it is collected, how it is used, how long it is retained, who it may be shared with (if anyone), and what rights you have as a data subject. This document applies to all users of the nbi8 platform — whether accessed via the desktop website or through the nbi8 mobile app on Android and iOS.
We adhere to responsible data protection principles, including ensuring data is collected only for legitimate purposes, stored securely, and not retained longer than necessary.
Nbi8 collects various types of information from members depending on how you interact with our platform. The following are categories of data we may collect:
| Data Categories | Example Information | Reason Collected |
|---|---|---|
| Identity Information | Full name, identity card number, date of birth | KYC verification and age eligibility |
| Contact Information | Email address, phone number, residential address | Account communications and verification |
| Financial Information | Bank name, account number (partial), transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, device ID | Account security and fraud detection |
| Usage Data | Login records, game history, betting activity | Compliance and service improvement |
| KYC Documents | Copy of identity card, bank statement, selfie photo | Identity verification and fraud prevention |
Some information is collected directly when you enter it during registration or update it in your account settings. Other information, such as technical and usage data, is collected automatically as you use the platform.
The personal data we collect is used solely for legitimate and specific purposes. nbi8 does not use your data for any purpose unrelated to operating the platform or improving our services to you.
Nbi8 uses your data only for the purposes stated above. We do not make fully automated decisions that have a serious impact on you without human intervention, except where required for automated fraud detection that safeguards your account security.
Nbi8 employs strict technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
While we take all reasonable steps to protect your data, no system can be guaranteed completely secure. You also play an important role — ensure your nbi8 account password is strong, unique, and never shared with anyone.
Nbi8 does not sell, rent, or trade members' personal information to any third party for marketing purposes. However, there are limited situations in which your data may be shared with certain parties:
All third parties receiving data from nbi8 are bound by strict data protection agreements and are not permitted to use that information for any purpose other than those specified.
Nbi8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the nbi8 website.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect certain features on the nbi8 platform.
As an nbi8 member, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, contact the nbi8 support team via live chat or email. We will process your request within 14 business days. In more complex cases, this period may be extended to up to 30 days and we will notify you accordingly.
The nbi8 platform is intended for adult users aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.
If we discover that personal data of an individual under the age of 21 has been collected without our knowledge, that data will be deleted immediately and the associated account will be suspended at once. If you believe your child has registered on the nbi8 platform, please contact us immediately.
Nbi8 reserves the right to update or amend this Privacy Policy from time to time in line with changes to business operations, legal requirements, or industry practices. Any material amendments will be communicated to members via in-app notifications or email to their registered address.
The last updated date will always be displayed at the top of this page. We encourage you to review this Privacy Policy page periodically so you are always aware of how we protect your information. Continued use of the nbi8 platform after any changes are published constitutes your acceptance of the latest version of the Privacy Policy.
If you have any questions, requests, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact our team through the following channels:
We take every privacy complaint seriously and are committed to resolving it transparently and within a reasonable timeframe.
The nbi8 Privacy Policy is more than just a document — it is a written commitment that your data is managed with transparency, security, and responsibility.
All data transmitted between your device and nbi8's servers is protected by banking-grade encryption. Your personal and financial information cannot be intercepted by any outside party.
Identity verification documents you submit are stored with encryption and are only accessible to specifically authorised personnel. None of your documents are shared with unrelated parties.
You may request access to, correction of, or deletion of your personal data at any time. nbi8 will process your request within 14 business days, no unnecessary questions asked.
Nbi8 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your data belongs to you.
You can opt out of promotional emails or marketing notifications at any time through your account settings or by contacting the nbi8 support team directly.
The nbi8 support team is ready to assist with any privacy-related enquiries in both Malay and English, every day around the clock via live chat or email, with fast response times.
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete information in your account profile.
Request deletion of your personal data under certain circumstances permitted by law.
Restrict how we use your data in situations you consider inappropriate.
Object to the processing of your data for direct marketing purposes at any time.
Get your data in a machine-readable format, ready to be transferred anywhere.
Register your nbi8 account today and enjoy a safe, fair, and transparent online gaming experience — with full assurance that your privacy is always protected.